October 21, 2026
When Indispensable Becomes a Business Risk
There is someone in the business who seems to know everything. They can locate the order nobody else can find. They remember the supplier’s…
Read More →Archive
Author: Sage
October 19, 2026
Your Business Has a Memory Even If You Do Not Document It
A customer calls about an order placed three weeks ago. You remember that there was a change. Someone else remembers a conversation about delivery.…
Read More →
October 17, 2026
Paris Taught Her More Than Handbags
A fictional Sage story — Part II By the end of her six weeks in Paris, the young woman had become comfortable entering LaRue…
Read More →
October 14, 2026
What Are You Still Doing Because You Have Always Done It
Every Friday, someone prepares a report. The figures are gathered, the file is updated and the email is sent. Nobody is quite sure who…
Read More →
October 12, 2026
Sometimes the Problem Is Not That You Need More Help
You know you need help because the work is everywhere. There are messages waiting, invoices to prepare and appointments to confirm. Bringing someone in…
Read More →
October 10, 2026
She Went to Paris to Learn Handbag Design
A fictional Sage story — Part I For months, the young woman had spoken about Paris as though arriving there would settle something. She…
Read More →
October 7, 2026
An Exception Can Quietly Become the Way You Do Business
It began with a reasonable request. A customer needed an order sooner than usual. You rearranged the afternoon and made it happen. A few…
Read More →
October 3, 2026
The Business You Are Building Should Not Consume You
There is a particular kind of tiredness that comes from running a business. You have worked all day, yet the work that would make…
Read More →